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HBS Working Knowledge
Apr 24, 2018

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Starbucks and Facebook present a contrast in crisis leadership, says Bill George. While Starbucks CEO Kevin Johnson stepped up to take responsibility and met with victims, Mark Zuckerberg delayed action and side-stepped responsibility.

HBS Working Knowledge
Apr 23, 2018

Sponsorship Programs Could Actually Widen the Gender Gap
Corporations increasingly provide sponsors to help women get ahead. The problem, says Katherine Coffman, is that poor design of some programs can hinder rather than help women in the workplace.

HBS Working Knowledge
Apr 22, 2018

Immigrant Entrepreneurship in America: Evidence from the Survey of Business Owners 2007 & 2012
How do businesses created by immigrants differ from those of natives? This study using the 2007 and 2012 Survey of Business Owners records finds that while immigrant-owned businesses have a modestly different industry composition than native-owned businesses, there are ten-fold differences across states in terms of the share of businesses owned by immigrants.

HBS Working Knowledge
Apr 20, 2018

Executive Education in the Digital Vortex: The Disruption of the Supply Landscape
The competitive landscape of executive education is feeling a tectonic shift even as demand grows for managerial skills. This study maps and analyzes the major providers of executive education programs, including business schools, consultancies, and corporate universities, to better understand and explain the industry's present and future dynamics.

HBS Working Knowledge
Apr 18, 2018

First Look at New Research and Ideas, April 18, 2018
In America, immigrants do get the job done ... Conservative financiers more likely to leave their jobs over political ideology ... Warning! Why these label warnings don't work.

HBS Working Knowledge
Apr 17, 2018

Digital Innovation with High Costs of Entry: Evidence from Software-Driven Medical Devices
Although technology shifts often allow new entrants to edge into a market, established firms seem to be maintaining leadership in the medical devices industry, where software integration is increasingly important. Research by Cirrus Foroughi and Ariel Dora Stern.

HBS Working Knowledge
Apr 16, 2018

Can Consumers Be Saved From Their Misguided Decisions?
Even with a world of information at our fingertips, consumers routinely make bad decisions on everything from investments to health coverage. Can science help? Research by Joshua Schwartzstein and Benjamin Handel.

HBS Working Knowledge
Apr 12, 2018

Op-Ed: The Trouble with Tariffs
The world's economies are interconnected by globalization, which makes threats of tariff wars doubly dangerous, says Willy Shih.

HBS Working Knowledge
Apr 11, 2018

Sexual Harassment: What Employers Should Do Now
Organizations are realizing they are not doing enough to stop the inappropriate behavior that can lead to an awkward office environment, lawsuits, and reputation damage.

HBS Working Knowledge
Apr 10, 2018

First Look at New Research, April 10, 2018
Religious shoppers spend less ... Innovating with corn flakes ... What online and offline stores can learn from each other.

HBS Working Knowledge
Feb 26, 2018

Different Strokes for Different Folks: Experimental Evidence on Complementarities Between Human Capital and Machine Learning
This study by Prithwiraj Choudhury, Evan Starr, and Rajshree Agarwal contributes to scholarship on how adoption of machine learning tools will shape knowledge worker productivity. Among its implications for managers, it suggests that complementarities between prior skills and technology will determine the productivity of workers using AI tools.

HBS Working Knowledge
Feb 26, 2018

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
Hotels enjoy their highest profits when rooms are most in demand, like during holidays and big events. Unfortunately for them, Airbnb is taking away some of that pricing power, according to new research by Chiara Farronato and Andrey Fradkin.

HBS Working Knowledge
Feb 23, 2018

Trade Creditors' Information Advantage
Trade credit represents about a quarter of the liabilities of U.S. firms. There are several theories explaining this fact. This study by Victoria Ivashina and Benjamin Iverson reexamines whether suppliers hold private information about their trade partners, by analyzing their behavior in bankruptcy.

HBS Working Knowledge
Feb 22, 2018

The New History of American Capitalism
Historians are taking a new look at capitalism in light of its adoption in most of the developed world. From the edited volume "American Capitalism: New Histories," by Sven Beckert and Christine Desan.

HBS Working Knowledge
Feb 22, 2018

Debt Traps? Market Vendors and Moneylender Debt in India and the Philippines
Small-scale entrepreneurs throughout the developing world often rely on moneylenders for working capital but at exorbitant interest rates. Results of three experiments involving market vendors in India and the Philippines show the difficulty that small-scale entrepreneurs face in escaping usage of moneylender debt. Research by Benjamin N. Roth and colleagues.

HBS Working Knowledge
Feb 21, 2018

When a Competitor Abandons the Market, Should You Advance or Retreat?
Companies pay close attention when a competitor drops out of the market, according to new research by Joshua Lev Krieger. Too often, though, they come to the wrong conclusion.

HBS Working Knowledge
Feb 20, 2018

First Look at New Research and Ideas, February 20, 2018
Out of debt--then right back in ... Why Chinese students flood American universities ... Studying how people make decisions.

HBS Working Knowledge
Feb 20, 2018

Stock Market Returns and Consumption
Using a unique dataset for the entire Swedish population, this study of household consumption in response to changes in capital gains and dividends shows that the marginal propensity to consume (MPC) out of capital gains for households in the top 50 percent of financial wealth distribution is relatively uniform and around 5 percent but is more than 10 percent for the bottom 50 percent. These results explain why the recent stock market rally ignited a spending splurge that is cutting into how much households save for rainy days. Research by Marco Di Maggio and colleagues.

HBS Working Knowledge
Feb 19, 2018

The Supply Chain Economy: A New Framework for Understanding Innovation and Services
This study shows that a large and dynamic supply chain economy plays a crucial role in innovation and in the creation of well-paid jobs. Traded service suppliers are particularly important. Policies that help suppliers access skilled labor, buyers, and capital could be beneficial for fostering innovation and economic growth.

HBS Working Knowledge
Feb 19, 2018

Amazoned: Is Any Industry Safe?
Like the Amazon River itself, Jeff Bezos's company cuts a powerful, meandering channel through the business landscape, changing every industry it touches.

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